India is one of our popular texting destinations. Industries like tourism, food, IT, ecommerce and health care use our services efficiently to communicate with their customers on a daily basis. According to research, there are over 35 million small-medium businesses that are technology ready along with 1.3 million large businesses. There are approximately 748 million registered text-enabled cell phones in India so the market potential is endless if the execution is effective.

Experttexting enables users to execute smart communication to increase sales, enhance customer relationships and maintain customer satisfaction. Users send out marketing campaigns, OTPs, notifications and alerts to transmit information swiftly. SMS is still the most preferred and efficient channel of communication.

Coverage

We have direct connections with carriers in India which means users can easily send messages across any networks. The most common networks we cover in India are as follows;

Uninor

IDEA

Reliance

Vodafone

AIRCEL

Airtel

Loop

BSNL Mobile

TATA Docomo

Features Supported
Restrictions and Troubleshooting

Free SMS API Access :

Users can integrate with our service to send messages straight from their software or application. We support REST and SOAP based API for our users along with WP-SMS plugin.
Sender ID :

Sender ID in India is supported for Transactional traffic only. Users can send OTPs, Alerts and notifications using their business or product name. It is free of cost.

Requirements :

Sample message content via email to sms.support@experttexting.com

Unicode :

This enables users to send messages in any language using Unicode characters.
Short code :

Not allowed.
Dedicated number :

Not available.
Texts Containing Hyperlinks :

Messages containing links are allowed.

This allows users to quickly troubleshoot their SMS delivery status by unveiling the possible scenarios and guidelines which apply to that specific country that may cause delivery failure, delays, format changes and other errors.

SMS delivery failure or delay is caused by the following restrictions or reasons;

1) Message Delay

Time Zone :

According to SMS laws and regulations of India, all texts from our platform are sent and received between 9 am and 9 pm local time. If a text is sent out of time zone, it will be delivered during operating hours the next day.
Network Delay :

Messages are sent out instantly from our portal. However, there are some temporary delays from the networks due to network congestion. This may be due to some special trending events like religious holidays and notable events, etc. Messages are still delivered after the network traffic clears.

2) Message Failed

Do not disturb registry (DND) :

Any text sent to a number registered on the DND list will not be delivered. Please make sure that the number you wish to send text to is not on the DND list.
Insufficient Balance :

Please ensure that you have sufficient balance in your account to send messages according to your volume requirement.