How to Create A Text Confirmation Message

How to Create A Text Confirmation Message

Texting is one of the best forms of communication. Not only is it acceptable in social scenarios, but people also prefer getting text messages from businesses as well. Text confirmation message allowed a huge shift of paradigm. These messages allow a simple and fast way to interact with customers and avoid missed appointments.

In this article we will talk about how you can craft a text confirmation message for your business.

Tips for creating an effective text confirmation

1. Personalize the message
   
   The best thing you can do to a text confirmation is to personalize the message. The best way to achieve this is by using the customer’s name.
   
   However, this feature may not be available in many services. ExpertTexting has a way to personalize the message.
   
2. Add details
   
   When you personalize messages, the name may not be enough. Instead of simply mentioning that they have an appointment coming up, you can add details.
   
   Add the date, time, location, and other details. Since your message is a reminder, remind them about the important things as well. Mention if they have to bring something important if they need to be early, or other important things. Do not add anything extra… just what is important!
   
3. Contact
   
   A very common mistake that people make is not sending a number where the receiver can reach out. Use the most responsive business contact channel for this part. It can be a phone number or even an email.
   
   
4. Let them reply to the text
   
   Another way to make text confirmation even efficient is with a reply option. Use a service that allows incoming texts. This way, customers can respond with a confirmation. Moreover, give customers the option to cancel or reschedule too.
   
5. Add an opt-out option
   
   While there are people that love receiving texts from businesses, others may not appreciate it. Always give your subscriber an option to freely opt-out whenever they please. Moreover, if you are sending promotional messages, then the recipient should have the option to opt-out as part of compliance. 

How can ExpertTexting help you?

ExpertTexting is a mass texting service that helps you with all your mass texting needs. Simply signup and enjoy the lowest prices of mass texting in the market. You have the option of adding variables for personalized messages, scheduling messages, and so much more.